This page contains everything you need to know about downloading OEHHA documents. For your convenience, you can print this page by using the print command in your browser.
OEHHA's web page is located on a web server (read: large computer). We store files on that computer which you can download. "Downloading" is the act of copying a file from one computer on the information superhighway to another computer. The highway analogy holds for most downloading activities. Downloading goes fastest when there are less people on the road, smaller files travel faster, etc.
OEHHA documents are available in the following ways:
I downloaded a PDF file and my screen is black. What's wrong with your files?
It sounds like you have an older version of Adobe Acrobat Reader. In order to be compatible with screen readers we have upgraded our Adobe program. You can upgrade your program for free at the Adobe web site.
I double-click on the PDF file and it won't open. It gives me a warning about "association" in File Manager. What's wrong?
This probable means you don't have Adobe Acrobat Reader or it is not configured properly. I suggest completely reloading it. If you have further difficulties, please contact Adobe. We are not qualified to answer questions regarding Adobe software.
I went to get "that Acrobat program", but it costs $300! I don't want to spend that much!
STOP! You're considering purchasing the full Adobe Acrobat package! You want the Adobe Acrobat READER, which is a FREE product available on Adobe's web site! Adobe Acrobat is an excellent application for web publishing, but you only need the Adobe Acrobat Reader to open OEHHA documents.
I'm still lost. How do I get more help!?!
You can contact the OEHHA Webmistress by E-mailing your questions to the following address:
Please include all relevant information, including the following:
Type of computer (Mac or PC).
Internet Service Provider (AOL, University-based, LAN-based, etc.).
Detailed account of the problem, including all error messages.
Your name and location (Optional, but helpful).
[*] The reference to this software or software archive does not constitute an endorsement nor an assurance of quality by either The Office of Environmental Health Hazard Assessment or The State of California.